Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and email address when you create an account
• Payment information when you subscribe to our services
• Resume content and job descriptions you upload or input
• Communications with our support team
• Survey responses and feedback

Automatically Collected Information

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Log files and analytics data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our resume optimization services
• Process payments and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve our AI algorithms
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processors (Stripe, PayPal)
• Cloud hosting providers (AWS, Google Cloud)
• Analytics providers (Google Analytics)
• Customer support tools

Legal Requirements

We may disclose information if required by law or in response to:

• Subpoenas, court orders, or legal process
• Government investigations
• Requests to protect our rights, property, or safety
• Emergency situations involving potential harm

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and AI algorithms

You may request deletion of your account and associated data at any time through your account settings or by contacting us.

6. Your Rights and Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account.

Marketing Communications

You may opt out of promotional emails by following the unsubscribe instructions in those emails or updating your preferences.

Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

Regional Rights

Depending on your location, you may have additional rights:

• EU/UK (GDPR): Right to access, rectify, erase, restrict processing, data portability, and object to processing
• California (CCPA): Right to know, delete, and opt-out of sale of personal information
• Other jurisdictions: Rights as provided by applicable local laws

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Other legally recognized transfer mechanisms

8. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after the effective date constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: